Privacy Policy

This privacy policy sets out how Apantic Limited uses and protects any information that you give us when you use our products and services. This includes, but is not limited to, and any other websites or digital services we operate unless stated otherwise.

Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and show it during key stages such as registration. Any information you provide us is protected by this privacy policy.

What we collect

We collect information that:

How we use this information

We use this information to provide you with the best possible service, tailor your experience and improve the experience for other customers; specifically for the following reasons:

We may share this information if: we have your consent and you have opted in for us to share this information with other companies, organisations or individuals; with your organisation, if you are using a sub-account on behalf of an organisation; for external processing, with providers to process certain parts of your information or to validate it; for legal reasons, if we are presented with a valid, enforceable legal request from an authorised law enforcement agency; and to enforce clauses in our Terms of Service including preventing harm to other customers or members of the public.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Our commitment to data privacy

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We also:

Our use of cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

This website uses Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy for further information at

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not, as well as storing specific information like sessions that are critical to the successful running of the website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How to update your information

When you use our services, we try to give you the ability to edit your information, for example from your dashboard. This will allow you to quickly update or delete your information. When changing personal information, we may ask you to identify yourself to verify your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

We may keep a log of old information, for example when you place an order or pay an invoice we may save certain information at the time, such as a VAT number or an address, for legal reasons, for security reasons or for business reasons.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our policy

Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will aim to provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to Apantic Limited Data Controller, 4 Lansdowne Terrace, Newcastle Upon Tyne, NE3 1HN, United Kingdom or email us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Last updated: 26/03/2017